Track delivery
Open your customer orders page to view your order’s shipping status and any tracking information provided.
View my orders and trackingHow to check your delivery
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Sign in to your customer orders page
Use the email address you entered when placing your order.
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Select your order
Find the order you want to check and open its details.
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Check shipping and tracking
View the shipping status and any tracking number or tracking link provided for the order.
Frequently asked questions
Why is there no tracking information yet?
Tracking information may not appear if your order has not shipped or a tracking number has not yet been added. Please check again later.
How often is tracking updated?
Updates are provided by the carrier. Their timing varies by carrier and delivery stage, and new scans may take time to appear.
Why can’t I find my order?
Check that you signed in with the email address used for your order. If the order still does not appear, contact us using the WhatsApp link below.